Refund Policy – SBBG SHOPPE OPC PRIVATE LIMITED

At SBBG SHOPPE OPC PRIVATE LIMITED, we strive to provide the best quality products and customer satisfaction. If you are not satisfied with your purchase, our refund policy ensures a hassle-free process.

Eligibility for Refund

You may request a refund under the following conditions:
✅ Damaged or Defective Products – If you receive a damaged, defective, or expired product, please report it within 24 hours of delivery.
✅ Wrong Item Delivered – If the product delivered is incorrect or missing, notify us immediately.
✅ Quality Issues – If the product does not meet quality standards, we will review your request.

Refund Process

1️⃣ Contact our customer support team with your order details and issue.
2️⃣ Provide clear images of the product (if applicable).
3️⃣ After verification, we will initiate a refund as per your preference.

Refund Method

✔ Refunds will be processed to the original payment method within 5-7 business days.
✔ For Cash on Delivery (COD) orders, refunds will be issued as store credit or bank transfer.

1- Return – Should return the product within 24 hrs
2- Shipping – All the items will be delivered within 1-2 hrs

Exceptions

❌ Opened or used products (unless defective) are not eligible for a refund.
❌ Requests made after 24 hours of delivery may not be accepted.

For assistance, contact our support team at 9692387515. We are always here to help!