Terms & Conditions – SBBG SHOPPE OPC PRIVATE LIMITED

Welcome to SBBG SHOPPE OPC PRIVATE LIMITED By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General

• SBBG SHOPPE OPC PRIVATE LIMITED is an online grocery store delivering products in Rayagada, Odisha.
• By using our website, you agree to abide by these terms.
• We reserve the right to update or modify these terms at any time.

2. Account & User Information

• Customers must provide accurate and complete information when creating an account or placing an order.
• You are responsible for maintaining the confidentiality of your account details.

3. Orders & Payments

• All orders are subject to availability and acceptance.
• We accept online payments and Cash on Delivery (COD).
• SBBG SHOPPE reserves the right to cancel any order due to unforeseen circumstances.

4. Pricing & Offers

• Prices are subject to change without prior notice.
• Discounts, offers, and promotions may have specific terms and conditions.

5. Delivery & Shipping

• We strive to deliver orders on time; however, delays may occur due to unforeseen factors.
• Customers must provide a valid delivery address.
• If the recipient is unavailable at the time of delivery, re-attempt charges may apply.

6. Returns & Refunds

• Refunds are only applicable for damaged, defective, or incorrect products.
• Customers must report issues within 24 hours of delivery for a valid refund or replacement.
• Perishable items cannot be returned unless they arrive damaged or spoiled.

7. Product Availability & Substitutions

• If an ordered product is unavailable, we may offer a substitute or refund the amount.
• Customers will be informed about any substitutions before dispatch.

8. User Conduct

• Users must not engage in fraudulent activities, abuse our services, or violate any laws.
• Misuse of the website, including hacking or unauthorized access, is strictly prohibited.

9. Limitation of Liability

• SBBG SHOPPE OPC PRIVATE LIMITED is not responsible for delays, damages, or losses beyond our control.
• We are not liable for any indirect or consequential losses arising from the use of our website.

10. Contact Information

For any queries, complaints, or support, contact us at:
📍 SBBG SHOPPE, Amalabhatta Center, J.K. Pur, Rayagada, Odisha, 765017
📞 9692387515
📧 admin@sbbgshoppe.in

By using SBBG SHOPPE OPC PRIVATE LIMITED, you acknowledge and accept these Terms & Conditions.